Privacy Policy

Last updated: May 2026

Mind and Method Academy Ltd (“we”, “us”, “our”) is committed to protecting the privacy of individuals who visit our website, register for our programmes, or otherwise engage with our services. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

Mind and Method Academy Ltd
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Company Registration Number: 16932969
ICO Registration Number: ZC073024
Email: hello@mindandmethodacademy.com

2. What Personal Data We Collect

  • Identity data: first name, last name
  • Contact data: email address, telephone number
  • Professional data: organisation name, job title or role
  • Enquiry data: the content of messages submitted through our contact form
  • Programme data: registration details, attendance records, programme progress
  • Technical data: IP address, browser type, browsing behaviour (collected via cookies)

3. How We Collect Your Data

  • When you complete our website contact form
  • When you register for or participate in one of our programmes
  • When you correspond with us by email
  • When you interact with our website (via cookies and similar technologies)
  • When you engage with us on social media platforms

4. How We Use Your Data

  • To respond to enquiries
  • To deliver and administer our education programmes
  • To communicate about programme updates, schedules, and materials
  • To process payments
  • To improve our website and services
  • To comply with legal obligations

5. Legal Basis for Processing

  • Consent: Where you have provided clear consent
  • Contract: Where processing is necessary for the performance of a contract
  • Legitimate interests: Where processing is necessary for our legitimate business interests
  • Legal obligation: Where processing is necessary to comply with a legal requirement

6. Data Sharing

We do not sell your personal data. We may share data with service providers, professional advisers, and regulatory authorities where required by law.

7. Data Retention

Enquiry data: 24 months. Programme participant data: 36 months. Financial records: 7 years (HMRC).

8. Your Rights

You have the right to access, rectification, erasure, restrict processing, data portability, object, and withdraw consent. Contact: hello@mindandmethodacademy.com. Response within 30 days.

9. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data.

10. International Transfers

Where your data is transferred outside the UK, we ensure appropriate safeguards are in place.

11. Complaints

If you have a complaint about how we handle your personal data, we ask that you contact us first so we have the opportunity to put things right.

Stage 1 — Contact us directly. Please email hello@mindandmethodacademy.com with details of your complaint. We will acknowledge your email within 72 hours and aim to resolve the issue within 14 days of receipt.

Stage 2 — Information Commissioner's Office. If we are unable to resolve your complaint, or you remain dissatisfied with our response, you have the right to lodge a complaint with the ICO at any time.

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. ico.org.uk. Helpline: 0303 123 1113.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.